Privacy Policy

1. Introduction

Welcome to Mortgage Max FZ LLC ("Mortgage Max," "we," "us," or "our"). We are committed to protecting your privacy and handling your personal data in an open and transparent manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, including the Mortgage Estimator, or fill out our contact and property listing forms (collectively, the "Services").

By using our Services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

A. Personal Data You Provide to Us

We collect personally identifiable information that you voluntarily provide to us when you use our Services. This includes:

• Contact Information: Your full name, email address, and phone number when you fill out our "Request a Consultation" form or "List Your Property" form.
• Financial Information: Your annual income, down payment amount, and credit score when you use our Mortgage Estimator tool.
• Property Information: Details about your property such as location, type, size, price, and features when you use our "List Your Property" service.
• Communications: Any information you provide in the "message" fields of our forms or when you communicate with us directly via email.

B. Data Collected Automatically

When you access our Site, we may automatically collect certain information about your device and usage through cookies and other tracking technologies. This includes your IP address, browser type, operating system, access times, and the pages you have viewed. This information is used to:

• Maintain the security and operation of our Services.
• Conduct internal analytics and reporting to understand how our Services are used and to improve them. We may use third-party services like Google Analytics for this purpose.
• Personalize your experience and deliver content relevant to your interests.

3. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

• Provide and operate our Services, including the Mortgage Estimator and property listing feature.
• Respond to your inquiries, questions, and comments and provide customer support.
• Send you confirmation and administrative emails regarding your submissions.
• Contact you to schedule a consultation as requested.
• Analyze usage and trends to improve our website and services.
• Deliver targeted advertising, coupons, newsletters, and other information regarding promotions and the Site to you, should we engage in such campaigns.
• Comply with legal and regulatory obligations.
• Prevent fraudulent activity and ensure the security of our Site.

4. Disclosure of Your Information

We do not sell, trade, or rent your personal information to others. We may share information we have collected about you in certain situations:

• By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
• Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including email delivery, hosting services, and analytics. Our service providers are given the information they need to perform their designated functions and are not authorized to use or disclose personal information for their own marketing or other purposes.
• Advertising Partners: We may share aggregated or anonymized information with third-party advertising partners to help them display advertisements that may be of interest to you. We will not share your personally identifiable information, such as your name or email, for this purpose without your explicit consent.
• Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

5. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

7. Your DataProtection Rights

Depending on your location, you may have the following rights regarding your personal information:

• The right to access – You have the right to request copies of your personal data.
• The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

To exercise these rights, please contact us using the contact details provided below.

8. Policy for Children

Our Services are not intended for use by individuals under the age of 18. We do not knowingly collect personally identifiable information from children under 18. If we become aware that we have collected personal information from a child under 18 without verification of parental consent, we will take steps to remove that information from our servers.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions or comments about this Privacy Policy, please do not hesitate to contact us at:

Mortgage Max FZ LLC
Email: info@mortgagemaxae.com
Phone: +971 526-253-777